Communicate effectively, respectfully, and compassionately with older adults and their families/caregivers.
|Develop your Communication Competency by completing some or all of these learning activities. Choose the ones that are the most useful to develop the knowledge and skills you need to demonstrate your Communication Competency. You might want to explore them all, to see what resources are here for sharing with others in your work setting or community.||Introductory
Video for the Communication Competency
If you prefer, you can read a transcript of the video.
Overview of Learning Activities: Learning Activities for the Communication Competency are divided into two major areas of focus:
Sensory Changes in Older Adults
Sensory changes experienced by older adults are either normal aging changes experienced by everyone (e.g., presbyopia) or pathophysiological processes (e.g., macular degeneration) that occur with increased frequency as people age. These sensory changes can have a big impact on an older adult's life in many areas, including communication.
Print a Reference Sheet
Print Senses and Aging and use it as a reference as you proceed. Read the material about sensory changes in a gerontological nursing or other textbook. Write your notes on the reference sheet. Keep communication issues in mind as you read.
|Complete a Crossword Puzzle|
Have fun with the Sensory Changes in Older Adults Crossword Puzzle.
|Explore Internet Resources for Adults with Impaired Vision|
Note:The internet links provided here were active at the time these materials were prepared. If a link is no longer active, try searching for the same or similar content using the name of the organization or the title provided.
Visit at least two of the following websites and become familiar with some of the resources available to support communication for older adults who have impaired vision.
Council of Citizens with Low Vision International
Click on Helpful Resources to learn more about Braille, education, technology, and blindness.
Center for the Partially Sighted
In the left column, two links are useful for building your communication competency:
Take time to explore the many informational sections of this site. Click on Vision Resources, then Educational Publications, and choose these links:
Macular Degeneration Foundation, Inc.
Read the Table of Contents. Then direct your attention to the following chapters, plus additional topics that interest you:
Return to top of Learning Activities
Communication Tips and Strategies
Watch a Presentation
See what tips for communication with older adults you can glean from this presentation Unlocking Communication.
|Explore a TNEEL Module|
Obtain the TNEEL CD, a highly recommended resource that has learning activities pertinent to your learning about older adults. These Older Adult Focus materials refer to the TNEEL materials several times. Information about how to obtain this inexpensive but valuable resource is available at http://www.tneel.ulc.edu/CDOrderForm.asp
TNEEL stands for Toolkit on Nursing Excellence at End of Life Transition. You need the following instructions to use the TNEEL CD, so take notes or print this page before you leave these Older Adult Focus materials.
Using the TNEEL CD, go to the Connections section and explore the module on Communication. These directions focus on areas that will be useful in working with older adults, but feel free to explore further if you wish. Here are specific directions:
Put the TNEEL CD into your computer's CD drive.
You are now at the Connections section. Click on Communication. The left column provides a series of links.
Now click on Case Studies in the left column. Work through the following two case studies, clicking on the audio and video clips that provide examples of effective, less effective, inappropriate, and family-oriented responses.
|Read Some Articles about Communication with Older Adults|
Read at least two of these articles.
Tuohy, D. (2003). Student nurse-older person communication. Nurse Education Today, 23(1), 19-26.
A Unique Communication Strategy
Touch as a Form of Communication
Sansone, P., & Schmitt, L. (2000). Providing tender touch massage to elderly nursing home residents: a demonstration project. Geriatric Nursing, 21(6), 303-308.
Providing Nursing Care
Happ, M.B., Baumann, B.M., Sawicki, J., Tate, J.A., George, E.L., & Barnato, A.E. (2010). SPEACS-2: Intensive care unit “communication rounds” with speech language pathology. Geriatric Nursing, 31(3), 170-177.
Kee, C.C., & Miller, V. (1999). Perioperative care of the older adult with auditory and visual changes. Association of Perioperative Registered Nurses, 70 (6), 1011-1021.
Find Tips for Patient Education Brochures
If you will be involved in revising or creating patient education brochures or other written materials for older adults, you need to consider sensory changes of aging in your design. Here are two resources for you to use and share with others:
Presentation to Watch
Color, Contrast, Size, and Style: Hints for Designing Patient Education Brochures
Providence Center on Aging
Note:The internet link provided here was active at the time these materials were prepared. If the link is no longer active, try searching for the same or similar content using the name of the organization or the title provided.
Return to top of Learning Activities
After you have completed some or all of these Learning Activities, proceed to the Competency Demonstration.
Developed by C. Van Son; Revised 2010
|Communication Competency Demonstration||Communication Menu Page|
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